Camayak Blog

Camayak is a content production tool for newsrooms.
Empower editors. Improve communication. Create better content.
  1. We’re updating our Privacy Terms

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    You’ve probably heard that from May 25th, people living in Europe will have an easier time understanding how their personal data is being handled by companies that ask for it. This is a summary of how Camayak is working to comply with the new regulations and a resource for people interested in their ramifications.

    Within GDPR (General Data Protection Regulation), companies that acquire personal data relating to individuals are reminded that:

    • They must process and store people’s data securely
    • They must be transparent about who that data passes on to and why
    • They must allow their customers to audit their fulfillment of their claims

    The new GDPR directives also have the welcome effect of incentivizing companies to offer you the same transparency due to European residents; no matter where you live. For example: even if you don’t support individual privacy (we do), it’s quite simply more efficient for small and mid-sized web-based software services like Camayak to assume that GDPR applies to all our customers than to try and keep an unregulated relationship with customers that don’t live in the European Union.

    But there’s more to complying with the new rules than giving your company’s terms and conditions a Spring clean. Helpfully there are much larger companies that operate in similar ways to Camayak which we’ve been able to learn from as they look to satisfy the new guidelines. Here are some of the highlights that we’ve appreciated so far:

    • Zendesk keep a really clear list of the people (nicknamed ‘subprocessors’) that they work with who may also be handling personal data from Zendesk’s customers. We’ve created something similar.
    • Google Ads invite customer audits and thoroughly demonstrate how they work to protect personal data from being breached.
    • Slack introduced a profile deletion tool. While allowing users to request that their profiles be deleted, neither Slack nor Camayak offers its users the ability to delete content that they’ve created in quite the same way. This has been a hot button topic for some of our clients in the past, as individuals have requested that some of their past work – or even content where they are the subject matter – be redacted from the public domain. Camayak’s default position remains that such decisions are down to the organization owners/editors.

    Joining many other companies, we’re updating our Privacy Policy and and Terms of Service to make our business goals and practices even more transparent, without collecting more personal data or changing the way we handle it. Here are some of the more substantial changes we’re making in order to adequately meet the expectations of the new legislation:

    • Children. To use Camayak you must now be 16 or older.
    • Your rights. We’ve made it clearer how you can exercise your data rights.
    • Data deletion. We’re sympathetic to the appropriate reasons for someone wanting to have certain personal data completely removed from Camayak.
    • Use of your data. We’ve made it even clearer what we do with personal data.
    • Data monitoring. You can audit how we’re doing with your data and request it back from us.
    • Data sharing. We’ve clarified whom we share your data with and why.
    • Security reporting. If there’s a breach of your data, we’re going to tell you and the appropriate regulators about it right away.

    For a thorough look at our new policies, check out our updated Terms of Service and Privacy Policy. As ever, you can write to us at privacy@camayak.com to object to any particular way in which we handle your data and we’ll address your concerns in the spirit these new protections are set up to encourage.

  2. Camayak scheduled downtime tomorrow and May 2nd

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    Tomorrow and on May 2nd we’re going to be performing system maintenance, which we expect to take under one hour. You won’t be able to access Camayak during these periods so please make sure you’ve saved your work before we get started.

    Camayak may be accessible more quickly than we anticipate, so keep an eye on our Twitter account for updates on when you can resume your work.

    Depending on your location, here’s when Camayak will be unavailable:

    April 30th, 2018:

    • Central EU: May 1st 10 a.m. – 11 a.m
    • UK: May 1st 6 a.m. – 7 a.m
    • Eastern US: May 1st 1 a.m. – 2 a.m
    • Central US: May 1st 12 a.m. – 1 a.m
    • Mountain US: 11 p.m. – 12 a.m
    • Pacific US: 10 p.m. – 11 p.m
    • Hawai’i: 6 p.m. – 7 p.m.

    May 2nd, 2018:

    • Central EU: May 3rd 2 a.m. – 3 a.m
    • UK: May 3rd 1 a.m. – 2 a.m
    • Eastern US: 8 p.m. – 9 p.m
    • Central US: 7 p.m. – 8 p.m
    • Mountain US: 6 p.m. – 7 p.m
    • Pacific US: 5 p.m. – 6 p.m
    • Hawai’i: 1 p.m. – 2 p.m.

    We’re sorry for any inconvenience this causes and look forward to updating our Twitter account when we’re finished with our work.

  3. Spectre & Meltdown CPU patches

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    Over the coming week Camayak will need to schedule short (up to¬†one/two hours, but usually taking approximately 30 minutes) downtime windows with approximately 24 hours’ notice. This is in accordance¬†with our hosting provider’s Meltdown CPU exploit vulnerability patches.

    We apologize for the short notice but due to the nature of the exploit downtime must be scheduled as soon as possible. Please see this blog post for a useful non-technical explanation of the two bugs and why the patches are necessary. Camayak may be accessible more quickly than we anticipate, so keep an eye on our Twitter account for updates on when you can resume your work.

    January 18th 2018:

    • Central EU: 3am – 5am
    • UK: 2am – 4am
    • Eastern US: 9pm Jan 17 – 11pm Jan 17
    • Central US: 8pm Jan 17 – 10pm Jan 17
    • Mountain US: 7pm Jan 17 – 9pm Jan 17
    • Pacific US: 6pm Jan 17 – 8pm Jan 17
    • Hawai’i: 4pm Jan 17 – 6pm Jan 17
    • Central EU: 8am – 9am
    • UK: 7am – 8am
    • Eastern US: 2am – 3am
    • Central US: 1am – 2am
    • Mountain US: 12am – 1am
    • Pacific US: 11pm Jan 17 – 12am
    • Hawai’i: 9pm Jan 17 – 10pm Jan 17
  4. College media doubles down on training its new writers

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    Until last week, the average among college organizations for setting assignment instructions was 53% of all new work, which meant roughly one in every two assignments was being set without any instructions whatsoever. We kept hearing from editors and newsroom managers across the country who felt that Camayak could help improve that.

    “When you show up at a campus newsroom for the first time it can be a a confusing experience” one editor told us. “You got good grades in English at school and maybe even worked on your high school newspaper, but your style needs to change now that you’re talking to a college audience and you may need some more guidance around how to write a compelling headline”. But where do new writers get that from? Their assigning editor is often new to the job themselves and has only been giving out assignments for a week. Perhaps she hasn’t even had time to sit down with you to discuss what her expectations are, yet.

    Camayak now offers busy newsrooms a way to standardize their basic expectations of both staff contributors and freelancers pitching speculative ideas to their editors. By creating templates for specific types of assignments and desirable pitches, newsrooms stand to share more of their institutional acumen with more of their staff, more consistently.

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    Some college newsrooms are already more consistent than others at setting specific instructions for their contributors to follow. ECC Union, El Camino College’s student media organization, sets clear instructions for four out of every five of its assignments while Algonquin College in Ottawa, Canada, chooses not to set assignment instructions for a small portion (10%) of its work. Among professional newsrooms that use Camayak, the innovation insights agency PSFK.com and travel broker Skyscanner set instructions for an average of 98% and 100% of their assignments respectively.

  5. Camayak search turns your archive into a power tool

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    Since Camayak is a “headless CMS” that connects your newsroom to all its publishing destinations, it’s also an effective archive. Now it lets you search through everything that you’ve published to your various platforms, so you can leverage all that work in one place.

    We’ll import your archives from any CMS, so you can search whatever archives you currently have in disparate systems. All your colleagues will be able to do the same, as they file their work, track their progress, manage deadlines and publish directly back to all your publishing destinations.

    Screen Shot 2016-11-29 at 2.10.42 PM.png

    If you’d like to talk to someone who’s saving hours each week by organizing their newsroom with Camayak, let us know and we’ll put you in touch.

  6. UCLA’s Daily Bruin staff works twice as fast as it did in 2013

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    The time it takes the Daily Bruin staff at UCLA to complete and publish an assignment has almost halved since they started using Camayak in 2013. Back then it took the Daily Bruin newsroom an average of 64 hours to produce, edit and publish an assignment. So far in 2016 it takes them just 35 hours.

    Year on year, the Daily Bruin staff have improved the pace at which they complete new assignments:

    DB - creation to approval 2013-16.png

    One reason for this faster process is that Daily Bruin contributors are submitting their first drafts in less than half the time that they did three years ago. In 2016 the average submission time has been under 10 hours, compared to over 21 hours in 2013.

    DB - creation to submission 2013-16.png

    Editing at the Daily Bruin – that often requires six or seven people to check work before it’s approved – has also become faster, taking 25 hours per assignment this year compared to 41 hours in 2013 (a saving of almost 40%). This year alone, the Daily Bruin team is showing marked progress in its efforts to complete the writing and editing components of its work with gusto.

    DB - writing vs editing times 2015-16.png

    Despite working more quickly, the Daily Bruin staff haven’t decreased the volume of their production – averaging between 330-350 assignments per month and on schedule to exceed that this year.

    Another one of the first college publications to adopt Camayak – the Kansas State Collegian – are also showing a speed increase of almost 30% since 2013 and month-on-month this year are outpacing their first year using Camayak by more than 60%.

    K-State Collegian - creation to approval 2013-16.png

    If you’d like to get an idea for how Camayak can help you evolve your own workflows, get in touch at hello@camayak.com.

  7. New instant messenger speeds up digital workflow for hundreds of newsrooms

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    Instant messenger for newsrooms

    Your time is precious. An editor who manages six writers recently told us: “we’re on Slack but it would be so much faster if Camayak had its own real-time chat option”.

    Now it does.

    The new chat feature helps you meet deadlines and improve the quality of work by letting you:

    • privately discuss anyone’s work with them
    • clarify the editorial budget while everyone’s looking at it
    • comment on staff performance with the data in front of you

    All in real-time, from anywhere with an internet connection.

    Camayak instant messaging

    If you’d like to see how Camayak is helping remotely distributed newsrooms flourish, we’re offering extended free trials until the end of May. The deadline for arranging yours is next week on Wednesday, April 6th. You can also check out our How to Manage Digital Workflowspresentation.

  8. How compulsive is your online newsroom?

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    Camayak as social media

    We’ve always looked to the physical newsroom as the #1 source of wisdom for creating a culture that produces great content. Offline interaction can be quicker and more subtle, especially in editorial. That’s why Camayak newsrooms can now see who’s working on what, in real-time.

    This is Camayak’s latest move towards allowing teams to expand and thrive beyond their physical space. Want to know who’s working on what right now? Now everyone can see for themselves and help each other move assignments forward.

    If you’re taking on a new initiative and would like our help evaluating your tools and processes, get in touch and we’ll set up a call.

  9. Camayak partners with Chartbeat, offers campus newsrooms nationwide engagement analytics

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    NEW YORK, NY — Today, Camayak is launching a unique partnership with Chartbeat to give campus newsrooms across the country access to better digital analytics.

    Twelve college newsrooms including the University of Oregon’s Emerald Media Group, Texas Christian University’s TCU360, and California State University, Northridge’s Daily Sundial will begin to use Chartbeat tools to measure the real-time engagement of their online content.

    As newsrooms across the world embrace the power of smart technology, employing the right metrics and right tools is crucial. For publications looking to produce and distribute the highest quality content, clicks and impressions are unreliable and ineffective metrics. Instead, to write better content, grow loyal audiences, and secure financial sustainability over time, the world’s most influential publishers have turned to time-based metrics.

    Now, student journalists and editors from these twelve newsrooms will know what content is capturing and keeping their readership’s attention every moment of the day. In addition to their own data, each of these newsrooms will have access to the real-time data of all twelve sites, so that each can see the performance of its peer institutions.

    Being able to adapt to real-time data will further support teams that are moving from a weekly assignment to a 24-hour news cycle model. As campus newsrooms look to scale their content production to keep up with their online audiences, college newsrooms expect to seize more opportunities to satisfy their students and alumni. “We know that Chartbeat will provide the kind of stats that a newsroom and a sales staff can put to great use”, says Stephen Wolgast, Director of Collegian Media at Kansas State University.

    If you’re interested in joining the consortium. of college newsrooms sharing their analytics, get in touch with us to schedule your free 30-minute Camayak demo. Not a college newsroom? Check out our professional pricing and let us know if you’d like to try Camayak.

    Camayak. Camayak tracks and publishes every assignment in your newsroom’s workflow. We work with senior editors and managers to define their editorial processes so publishers can grow their contributor numbers without compromising on the quality of their approved assignments. Camayak puts newsrooms in control of their content production.

    Contact: Roman Heindorff // roman@camayak.com

    Chartbeat. Chartbeat measures and monetizes attention on the web. It is most well known for the real-time analytics tools that help 80% of the top publishers in the US and 50,000 media sites in over 60 countries develop a defined loyal audience and monetize that audience’s engagement. Chartbeat works with editorial teams to align them around the right audience development goals and with ad sales teams to give them the data they need to adapt when it matters. Chartbeat proves the monetizable value of quality content over clickbait.

    Contact: Lauryn Bennett // lauryn@chartbeat.com

  10. Now you can manage multiple newsrooms from your existing Camayak account

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    If you’re managing an editorial agency that works with multiple clients who want their own newsrooms, or freelancing for a variety of publications that use Camayak, we’ve just made it easier to stay on top of all your priorities.

    Camayak users can now switch effortlessly between the newsrooms they belong to, prompted by the number of unread notifications that they have in each ‘room’. You can belong to as many newsrooms as you like and each one retains its privacy from the others, allowing you to build up teams with limited access to each vertical, group, or publication that you’re managing.

    For agencies looking to pilot Camayak, you can arrange an introduction webinar by emailing hello@camayak.com. If you’re already using Camayak and want to manage a newsroom account for a different group or publication, get in touch and we’ll walk you through it.