Camayak Blog

Camayak is a content production tool for newsrooms.
Empower editors. Improve communication. Create better content.

Service Updates

  1. Introducing: In-line Comments

    ,

    In-line comments example.jpg

    One of the features that we’ve been really looking forward to adding to Camayak is a better way to give feedback on specificparts of assignments. After working closely with a number of editors and contributors, we’re excited to announce the release of our very own in-line comments.

    We made two key decisions in our implementation of in-line comments: that they should remain in the body of the assignment and that as a result, they should be collapse-able, to avoid them cluttering the reading/editing process. All in-line comments are saved as part of our revisions-tracking, so users can review in-line comments from previous versions. Best of all: when publishing directly to a CMS we automatically strip-out all in-line comments to prevent them from appearing in published copy.

    In-line comments, together with our recent API integration work with the Duke Chronicle, have also offered us the chance to move closer to our goal of allowing publishers to export their content from Camayak in whichever ways they require.

    Special thanks go to (among others) Danielle Muoio – Editor-in-Chief at the Duke Chronicle, Ashley Soley-Cerro – former EIC at Cal State Northridge’s Daily Sundial and Jillian Beck, EIC at UCLA’s Daily Bruin, all of whom were influential in guiding our implementation decisions.

  2. Scheduled Downtime: Thursday 9th May from 6-7 a.m. CDT

    ,

    We will be upgrading our server infrastructure on Thursday 9th of May, the session will last approximately one hour, during which time anyone with a Camayak account will be unable to log in. If you have any questions on this or any other issue, please contact us at support@camayak.com.

    Update: This scheduled downtime has been cancelled – we apologize if this has caused any inconvenience, thank you for your understanding.

  3. Scheduled Downtime: Tuesday 16th April from 3-4 a.m. CDT

    ,

    We’re going to be running a database maintenance session tomorrow morning at 8am UTC, 3am CDT. The session will last one hour, during which time anyone with a Camayak account will be unable to log in. If you have any questions on this or any other issue, please contact us at support@camayak.com.

  4. Alert: slow server responses

    ,

    Our API is currently running at less-than-optimum speed. We’re working to improve it and will update you as soon as we have done so. We apologize for any inconvenience caused.

  5. Introducing: Real-time Dashboard and Assignment Activity Feeds

    ,

    New dashboard.jpg

    This week we’re excited to announce two new features that will dramatically improve how teams communicate within Camayak.

    Dashboard activity feed. Each staff member will now be able to see a constantly updated feed of all the important activity happening in the desks they belong to. This will include: comments on assignments, new pitches, photos that are being uploaded to assignments, first-draft submissions, approved assigmnents and more.

    Assignment activity feed. You’ll now be able to review the entire history of all the important activity that’s occurred on and around an assignment, including: editor participation, photo uploads, new connected assignments and more.

    We like to evolve our features by listening to what our newsroom partners and over the last few months we’ve specifically asked our customers for their thoughts on how we could improve our navigation and alerts. Here are some of the comments we received, which we’ve sought to address with the new activity feed features:

    Photo Editors
    “We’d like to know who has uploaded a photo, without them having to add their name to the caption”

    “We’d like alerts for when someone uploads a photo to their assignment, so we can proof it quickly”

    Senior Editors
    “We’d like to easily see when someone has submitted their first-draft”

    “For approved assignments that we need to copy/and paste into InDesign, it would be awesome to see the assignment slug and author name displayed more clearly”

    “Can you show us new pitches as they come in, so we don’t have to open the pitches tab each time, to check for new ideas?”

    “It would be great to know what’s happening across all the assignments in my desks, without having to view each assignment one-by-one”

    Admins & Advisers
    “We’d love a full track-record of everything that’s happened to an assignment”

    “If I could log in and see everything that’s recently happened in our newsroom at-a-glance, it would help me know who’s been the most active recently and who to chase-up”

    Note: you’ll notice that the activity feeds introduce a few changes to the way you may be used to interacting with Camayak.

    – Activity items on each assignment will be displayed in the same list as comments and will now be ordered newest –> oldest (comments used to be ordered oldest –> newest).

    – Recently published assignments that used to appear at the bottom of the dashboard will be replaced by all approved assignments, appearing in a list next to the new dashboard activity feed.

    As ever, if you have any questions or feedback on the new activity feed features, please drop us a line at support@camayak.com. Enjoy!

  6. Unscheduled Downtime: 2013-04-04

    ,

    Our database provider, Postgresql, has released a security update which requires that we raise our maintenance page for a period of time.

    If you require any assistance during this time, please email us at support@camayak.com.

    Thank you for your patience.

    Update: Thursday, April 4th 14:50 PM GMT

    The security upgrade has been installed, happy writing!

  7. Scheduled Downtime: Saturday 16th March from 7-8 a.m. CDT

    ,

    March 16th, 8:00 AM Central:
    Scheduled maintenance has been completed successfully. Our nginx webserver software has been upgraded to the latest version, and we are now supporting websocket connections between the Camayak app and the server. This provides better performance and uses less resources on the server.

    Thank you for your patience!

    March 12th:
    We’re going to be running a routine server maintenance session this Saturday (March 16th) at 7 a.m. CDT. The session will last one hour, during which time anyone with a Camayak account will be unable to log in. If you have any questions on this or any other issue, please contact us at support@camayak.com.

  8. Performance Issues 2013-03-04

    ,

    Camayak is currently experiencing high levels of traffic, please accept our apologies, we are upsizing our servers to resolve this issue.

    If you do not have a print deadline, we please ask that you wait a little longer until our service has been fully restored before logging in.

    Thank you for your patience.

  9. Downtime 2013-03-03

    ,

    Camayak is down for maintenance whilst we investigate an issue with our notification system, we apologize for any inconvenience this may cause. Please send us an email at support@camayak.com if you require any assistance.

    This page will be updated as we learn more.

     

    Update: Sunday, March 3rd 15:15 PM GMT

    The issue has been resolved, thank you for your patience!