Camayak Blog

Camayak is a content production tool for newsrooms.
Empower editors. Improve communication. Create better content.

Service Updates

  1. Scheduled Downtime: Thursday 9th May from 6-7 a.m. CDT

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    We will be upgrading our server infrastructure on Thursday 9th of May, the session will last approximately one hour, during which time anyone with a Camayak account will be unable to log in. If you have any questions on this or any other issue, please contact us at support@camayak.com.

    Update: This scheduled downtime has been cancelled – we apologize if this has caused any inconvenience, thank you for your understanding.

  2. Scheduled Downtime: Tuesday 16th April from 3-4 a.m. CDT

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    We’re going to be running a database maintenance session tomorrow morning at 8am UTC, 3am CDT. The session will last one hour, during which time anyone with a Camayak account will be unable to log in. If you have any questions on this or any other issue, please contact us at support@camayak.com.

  3. Alert: slow server responses

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    Our API is currently running at less-than-optimum speed. We’re working to improve it and will update you as soon as we have done so. We apologize for any inconvenience caused.

  4. Introducing: Real-time Dashboard and Assignment Activity Feeds

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    New dashboard.jpg

    This week we’re excited to announce two new features that will dramatically improve how teams communicate within Camayak.

    Dashboard activity feed. Each staff member will now be able to see a constantly updated feed of all the important activity happening in the desks they belong to. This will include: comments on assignments, new pitches, photos that are being uploaded to assignments, first-draft submissions, approved assigmnents and more.

    Assignment activity feed. You’ll now be able to review the entire history of all the important activity that’s occurred on and around an assignment, including: editor participation, photo uploads, new connected assignments and more.

    We like to evolve our features by listening to what our newsroom partners and over the last few months we’ve specifically asked our customers for their thoughts on how we could improve our navigation and alerts. Here are some of the comments we received, which we’ve sought to address with the new activity feed features:

    Photo Editors
    “We’d like to know who has uploaded a photo, without them having to add their name to the caption”

    “We’d like alerts for when someone uploads a photo to their assignment, so we can proof it quickly”

    Senior Editors
    “We’d like to easily see when someone has submitted their first-draft”

    “For approved assignments that we need to copy/and paste into InDesign, it would be awesome to see the assignment slug and author name displayed more clearly”

    “Can you show us new pitches as they come in, so we don’t have to open the pitches tab each time, to check for new ideas?”

    “It would be great to know what’s happening across all the assignments in my desks, without having to view each assignment one-by-one”

    Admins & Advisers
    “We’d love a full track-record of everything that’s happened to an assignment”

    “If I could log in and see everything that’s recently happened in our newsroom at-a-glance, it would help me know who’s been the most active recently and who to chase-up”

    Note: you’ll notice that the activity feeds introduce a few changes to the way you may be used to interacting with Camayak.

    – Activity items on each assignment will be displayed in the same list as comments and will now be ordered newest –> oldest (comments used to be ordered oldest –> newest).

    – Recently published assignments that used to appear at the bottom of the dashboard will be replaced by all approved assignments, appearing in a list next to the new dashboard activity feed.

    As ever, if you have any questions or feedback on the new activity feed features, please drop us a line at support@camayak.com. Enjoy!

  5. Unscheduled Downtime: 2013-04-04

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    Our database provider, Postgresql, has released a security update which requires that we raise our maintenance page for a period of time.

    If you require any assistance during this time, please email us at support@camayak.com.

    Thank you for your patience.

    Update: Thursday, April 4th 14:50 PM GMT

    The security upgrade has been installed, happy writing!

  6. Scheduled Downtime: Saturday 16th March from 7-8 a.m. CDT

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    March 16th, 8:00 AM Central:
    Scheduled maintenance has been completed successfully. Our nginx webserver software has been upgraded to the latest version, and we are now supporting websocket connections between the Camayak app and the server. This provides better performance and uses less resources on the server.

    Thank you for your patience!

    March 12th:
    We’re going to be running a routine server maintenance session this Saturday (March 16th) at 7 a.m. CDT. The session will last one hour, during which time anyone with a Camayak account will be unable to log in. If you have any questions on this or any other issue, please contact us at support@camayak.com.

  7. Performance Issues 2013-03-04

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    Camayak is currently experiencing high levels of traffic, please accept our apologies, we are upsizing our servers to resolve this issue.

    If you do not have a print deadline, we please ask that you wait a little longer until our service has been fully restored before logging in.

    Thank you for your patience.

  8. Downtime 2013-03-03

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    Camayak is down for maintenance whilst we investigate an issue with our notification system, we apologize for any inconvenience this may cause. Please send us an email at support@camayak.com if you require any assistance.

    This page will be updated as we learn more.

     

    Update: Sunday, March 3rd 15:15 PM GMT

    The issue has been resolved, thank you for your patience!

  9. Scheduled Maintenance

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    Wednesday, February 27th 6:00 AM GMT

    Camayak’s hosting provider will be undergoing scheduled maintenance on Wednesday February 27th at 6:00 AM, this should last no longer than 30 minutes.

    Thank you!

    Update: Wednesday, February 27th 6:43 AM GMT

    Our hosting provider is still performing their maintenance, we will update this post as soon as they’ve completed their work. Thank you for your patience!

    Update: Wednesday, February 27th 7:03 AM GMT

    Maintenance has been completed, happy writing!

  10. Scheduled Downtime

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    Scheduled maintenance has been completed, ending at 4:45AM Pacific Time, 12:45 GMT.

    Thank you!

    Camayak will be undergoing scheduled downtime Sunday, Feb. 10th at 4AM Pacific Time, 12PM GMT.

    The downtime is expected to last about 1 hour.

    Thank you!